Customer Satisfaction

We want you to be happy with your purchase. If you are not satisfied, return it within 15 days of the receipt of your order. A refund for the price of merchandise (or an exchange) will be sent promptly. When returning an item, please be sure it is in new condition, packed in the original box, and include the original packing slip.

For information on orders, products, shipping charges, etc., please call Customer Service at 800-330-3382, 8am - 4pm PST, Monday - Friday.

Your constructive comments are always welcomed.

Privacy: It's your right and our duty.

ORNAMENTS TO REMEMBER will never sell or rent your personal information to anyone. We will use your information to process your order and send order status updates.

If, at any time, you would like to be removed from our mailing list, simply let us know by sending an email to info@ornaments2remember.com.

If you would like to speak with us, please call 800-330-3382, (8-4 PST, M-F)

Secure Ordering

Order information is collected on secure servers hosted by iPower. You can be confident that your personal information is well protected.