Ornament Shipping Information
We have very reasonable shipping costs. Shipping charges are based on the weight and package dimension; the destination being shipped to; and the shipping method used. Retail customers are billed for shipping at the time of their order. Wholesale customers are billed when their order is shipped.
We ship world-wide, but the costs associated with international shipping are substantial. We only ship via a carrier who will track your order and confirm delivery. All shipping, customs, duty, and other miscellaneous charges are at customer expense. To determine approximate shipping charges, contact FEDEX to receive a quote. FEDEX will need our zip code, your zip code, the weight (average shipping weight of each gift-boxed ornament is one pound), and the approximate box dimensions.
All ornament returns can be made by mailing the ornaments, in its original packaging, within 15 days of delivery, to:
ORNAMENTS TO REMEMBER
P.O. Box 3440
Wilsonville, OR 97070-3440
The customer is responsible for the cost of return shipping unless the ornament is damaged, defective, or the wrong product was received in error.
Please contact us with any questions. Thank you.